Bill Pay and Utility Services

Ebilling Autopay

Citizens may visit the Utility Billing Department to:

  • Set up water/sewer services
  • Make arrangements for AutoPay or E-Billing
  • Request assistance with online payments
  • Order final meter reads to discontinue water service
  • Change the name on an account or set up a new account (ID required)
  • Ask questions about your water bill or request history on your account
  • Request service for meter read issues, high usage, leak adjustments, etc.
  • Call or stop in if your water service has been interrupted for an unknown reason
  • Call or stop in if your water service has been disconnected due to late payments and to have service reinstated


  • Paying in person at City Hall - 225 E. Portage Avenue, Sault Ste. Marie, MI 49783. Payment can be made by cash, check, or credit card. If after normal business hours, there is a drop box available on the north side of City Hall. 
  • Payments can be made by check by mailing it to the Treasurer’s Office at the same address. Do not send cash through the mail.
  • Payments can be made online by selecting the link below.
  • Payments can be made by calling 1-844-903-2326 or by contacting Customer Service at 906-632-5700.
  • DON'T FORGET you can save time by signing up for E-Billing or Autopay



--> Tax Payments

--> Water Payments

-->To Pay an Invoice

​--> Special Assessments

--> Delinquent Personal Property

--> Miscellaneous Payments (Licenses, Permits, Parking Tickets)

-->Building Department Payments

Convenience fees will be applied to online transactions. 

Water payment plans are available during financial hardships.  Please call 906-632-5722 to discuss options.